Important Meter Reading Changes: Micro Generation (<50kWh) Customers
If we are your agent for Renewable Obligation Certificates (ROCs) and export for your Solar, Wind or Hydro technology, we now require you to take meter readings from your ROC and Northern Ireland Electricity Networks (NIEN) export meter.
Both of these readings need to be taken on the 31st March 2018 and submitted no later than 8th April 2018. You can submit your readings on or after 31st March 2018 here.
Please note, the decision to require you to now take the export reading was made by Utility Regulator Northern Ireland.
If you aren’t sure how to read your meters or can’t tell the difference between them, don’t worry, we will be sending out how-to guides to all of our customers. You can also access these here: ROC Meter Reading Guide and Export Meter Reading Guide.
*The submission of your NIE Networks export reading will not affect your ROC payments.
If you are unable to take or submit your readings for some reason, please get in touch with our team as soon as possible.
Tel: 028 9072 7760
Thank you for co-operating with us during this time.